Designing smarter, safer employee experiences with agentic AI
In a human-AI connected world, STRATED helps enterprises design and govern AI-powered employee services – so your agents work for people, not the other way round.
Customers trust us to collaborate...
Service Design and User Research
Our team of cross-discipline experts, use service design methods to identify the right problems and facilitate ingenious and innovative solutions that meet the needs of your business and your customers. We work with you and your users to understand goals and develop a service and product strategy that delivers key results and value-based outcomes.
Using our tried and tested
DEX Process Framework
We follow a proven process that ensures we deliver results on time and on budget. Our process includes research, ideation, prototyping, testing, and implementation. We work closely with your organisation to identify where it's best to step in and assist your product or service thinking. We will align our way of working through your processes to ensure we continuously meet and inform your business needs.
About STRATED
At STRATED, we bring design to the boardroom and make it a part of any strategic and organizational change activity. Our team of experts is dedicated to helping businesses achieve their goals through innovative design solutions. We make user-led thinking part of any business decision, be it a digital product, customer service transformation, sales, and account management optimisation or any other field service transformation. We use a combination of user centred, business, AI technology and agile delivery to realise your objectives.