We help businesses succeed by designing employee experiences that inspire, engage, and perform
At STRATED, we are pioneers of the future, fusing agentic AI with human-centered design to revolutionize employee experiences. We engineer intelligent ecosystems where AI powers every interaction, unlocking unprecedented engagement, productivity, and innovation. Together, we create the workplaces of tomorrow—dynamic, adaptive, and relentlessly empowering your people to shape the future of business.
Customers trust us to collaborate...
We have your Business intent
Designing for the Digital Employee
Employees are mobile and they want to be productive no matter where they work, either at home, in office or in the field. We use design, research and AI to help businesses create the right service experience for their employee's different workplace needs. We combine user insights into existing ITSM and ITIL practices as well as the design and choice of the tools.
Our philosophy is driven by
Service Design and User Research
Our team of cross-discipline experts, use service design methods to identify the right problems and facilitate ingenious and innovative solutions that meet the needs of your business and your customers. We work with you and your users to understand goals and develop a service and product strategy that delivers key results and value-based outcomes.
Using our tried and tested
DEX Process Framework
We follow a proven process that ensures we deliver results on time and on budget. Our process includes research, ideation, prototyping, testing, and implementation. We work closely with your organisation to identify where it's best to step in and assist your product or service thinking. We will align our way of working through your processes to ensure we continuously meet and inform your business needs.
About STRATED
At STRATED, we bring design to the boardroom and make it a part of any strategic and organizational change activity. Our team of experts is dedicated to helping businesses achieve their goals through innovative design solutions. We make user-led thinking part of any business decision, be it a digital product, customer service transformation, sales, and account management optimisation or any other field service transformation. We use a combination of user centred, business, AI technology and agile delivery to realise your objectives.