Designing Employee Experience Strategies and Solutions for Business Success
We are STRATED, your strategic partner for delivering exceptional business outcomes through better and more empowered employee experiences. We design, develop, and implement engaging experiences through an employee-user lens for the enterprise. We cover the full range of service and operations management using a combination of service design, user research and AI-enabled tools and technologies.
Customers trust us to collaborate...
We have your Business intent
Designing for the Digital Employee
Employees are mobile and they want to be productive no matter where they work, either at home, in office or in the field. We use design, research and AI to help businesses create the right service experience for their employee's different needs so that achieve their strategic objectives by bringing actionable and credible user and business insights into the boardroom helping you to make them a part of your strategic and organisational change activity or your product vision and backlog.
Our philosophy is driven by
Service Design and User Research
Our team of cross-discipline experts, use service design methods to identify the right problems and facilitate ingenious and innovative solutions that meet the needs of your business and your customers. We work with you and your users to understand goals and develop a service and product strategy that delivers key results and value-based outcomes.
Using our tried and tested
Process Framework
We follow a proven process that ensures we deliver results on time and on budget. Our process includes research, ideation, prototyping, testing, and implementation. We work closely with your organisation to identify where it's best to step in and assist your product or service thinking. We will align our way of working through your processes to ensure we continuously meet and inform your business needs.
About STRATED
At STRATED, we bring design to the boardroom and make it a part of any strategic and organizational change activity. Our team of experts is dedicated to helping businesses achieve their goals through innovative design solutions. We make user-led thinking part of any business decision, be it a digital product, customer service transformation, sales, and account management optimisation or any other field service transformation. We use a combination of user centred, business, AI technology and agile delivery to realise your objectives.